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Contact us


State:
City:
Telephone:
Email:

Illinois
Northbrook
847.559.7272
sales@accuvoice.com

Miscellaneous Info

For questions about Accuvoice products and services or engaging Accuvoice please contact us at 847.559.7272 or sales@accuvoice.com.  If you are in need of support and have a maintenance agreement with Accuvoice please call 847.559.7272 or email support@accuvoice.com.  If you do not have a maintenance agreement, Time and Materials service is available.

  • Company History

    Accuvoice Inc. is an award winning Independent Software Vendor and Voice Processing Co-Marketer supporting Avaya Experience Portal (formerly Voice Portal) and Avaya Interactive Voice Response and ancillary products. Certified by Avaya at the highest level, Accuvoice designs and develops custom applications and off-the-shelf turn-key software solutions for clients in all industries as well as local, state and federal government agencies. Our services include the integration of the Avaya IVR and its enhancements with the client's unique systems environment including host system or network and telephone switching equipment. Our extensive experience with Computer Telephony Integration (CTI) allows us to provide our clients an extra dimension to their application by connecting computers and telephone systems to achieve simultaneous voice and data transfers. 

  • Our Capabilities

    Accuvoice custom application development is accomplished with expertise in Avaya Orchestration Designer (formerly Avaya Dialog Designer), and for legacy systems in Avaya IVR Designer (formerly Avaya Voice@Work), and Script Builder.  These capabilities are enhanced by the integration of Natural Language Speech Recognition, host integration (TN3270, 5250, and others), and Web Enabled applications.  Our capabilities also include providing documentation, training, and project management.

  • Where We Deliver

    Accuvoice Inc. is headquartered in Northbrook, Illinois with resources located through out the country including, California, Ohio, Pennsylvania, New York, and Florida.  We have delivered solutions from coast to coast and in Canada.

  • Operations Consulting

    We offer consulting services for the Avaya Aura Experience Portal, Call Center, Customer Relationship Management (CRM), Computer Telephony Integration (CTI), and smartphone integration environments.  These services can be engaged on an hourly basis, plus travel-related costs if required.  They can be part of an overall solution or be used for future planning purposes.