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For questions about Accuvoice products and
services or engaging Accuvoice please contact us at
847.559.7272 or firstname.lastname@example.org. If you are in need
of support and have a maintenance agreement with Accuvoice
please call 847.559.7272 or email email@example.com.
If you do not have a maintenance agreement, Time and Materials
service is available.
Accuvoice Inc. is an award winning Independent Software
Vendor and Voice Processing Co-Marketer supporting Avaya
Experience Portal (formerly Voice Portal) and Avaya
Interactive Voice Response and ancillary products. Certified
by Avaya at the highest level, Accuvoice designs and
develops custom applications and off-the-shelf turn-key
software solutions for clients in all industries as well as
local, state and federal government agencies. Our services
include the integration of the Avaya IVR and its
enhancements with the client's unique systems environment
including host system or network and telephone switching
equipment. Our extensive experience with Computer Telephony
Integration (CTI) allows us to provide our clients an extra
dimension to their application by connecting computers and
telephone systems to achieve simultaneous voice and data
Accuvoice custom application development is accomplished
with expertise in Avaya Orchestration Designer (formerly
Avaya Dialog Designer), and for legacy systems in Avaya IVR
Designer (formerly Avaya Voice@Work), and Script
Builder. These capabilities are enhanced by the
integration of Natural Language Speech Recognition, host
integration (TN3270, 5250, and others), and Web Enabled
applications. Our capabilities also include providing
documentation, training, and project management.
Where We Deliver
Accuvoice Inc. is headquartered in Northbrook, Illinois
with resources located through out the country including,
California, Ohio, Pennsylvania, New York, and Florida.
We have delivered solutions from coast to coast and in
We offer consulting services for the Avaya Aura Experience
Portal, Call Center, Customer Relationship Management (CRM),
Computer Telephony Integration (CTI), and smartphone
integration environments. These services can be
engaged on an hourly basis, plus travel-related costs if
required. They can be part of an overall solution or
be used for future planning purposes.